Data loss has to be one of the worst nightmares of any IT firm. Fortunately, it is a problem that can be avoided if you set some basic ground rules for both your employees and your clients. With that in mind, here are several common causes of data loss, along with quick and simple ways to prevent them:
You can prevent accidental deletions and overwrites by limiting document editing access. Design your clients’ systems in such a way that it only opens “Read Only” copies of important documents.
All it takes is for one employee to plug in an infected USB to unleash a virus in your clients’ IT system. This problem can be circumvented by installing and frequently updating a robust antivirus program.
Instruct your clients to listen for any odd clanging or clicking noises coming from their computers and servers, and to contact you immediately if they notice such sounds. These noises typically indicate a hard drive defect that could result in data loss.
Of course, there is no surefire way to fully protect data. There will be times when data loss will happen when you least expect it. The worst part is that you can be held accountable for an error you did not commit. As such, be sure that your firm carries cyber liability insurance to protect your business when data loss occurs.